FAQ

We've tried our best to answer your most frequently asked questions. Simply click on any of the questions below to view the answer.

Questions about OpinionWorld

How do I become a member?
It's very easy. Simply fill in your details on our sign-up page. We'll send you a link to the application form so you are able to confirm your membership. If you are 16 or younger, ask your parent or guardian to apply on your behalf and become a member and you can take part in the surveys via them.
Will it cost me anything to join OpinionWorld?
There are no costs associated with joining the panel and you can leave at any time. However, you will need an e-mail address to receive invitations to participate in surveys and you need to be able to access the internet to complete our online surveys.
What happens after I join?
We will send you an e-mail welcoming you to OpinionWorld and you will begin receiving e-mail invitations to take surveys. The e-mails will contain all the information you need to take part. Once you complete the survey, you'll have the opportunity to earn points and will be entered into our quarterly prize draw.
Can I join the panel if I live outside the UK?
No, unfortunately membership of this online panel is open only to residents of the UK.

How long does an average survey take to complete?
The number of questions varies from one survey to another. We try to keep surveys as short as possible, although we have to make sure the results are meaningful. In general a survey should take around 10 to 15 minutes to complete.
Why are surveys conducted?
Surveys are conducted because businesses, governments, public bodies, and similar organisations are interested in the views and attitudes of the people who use their products and services. The more they know about what customers and citizens think, the easier it is for them to improve and adapt what they supply.
Can you mail the surveys to me or conduct them over the phone?
Unfortunately there is no other way to take part in these online surveys, you need to complete them over the Internet.
How often will I be asked to take surveys?
We send out survey invitations on a regular basis, but cannot say who or when any member will receive invitations. This is because each survey is customised and based around the research goals for each individual client. Depending on your profile, we may ask you to complete surveys more or less often. For this reason, we ask you to keep your profile as up to date as possible. Please note some firewalls may prevent delivery of our survey invitations.

How can I earn a quarterly prize draw entry?
Panel members are entered into the quarterly prize draw once they sign-up for the panel. Panel members also receive an entry every time they complete a survey, receive a message to say that they are not suitable for a particular survey, receive a message saying that all the necessary panel members required to answer a particular survey has been met, or update their profile upon request.
What are the prizes in the quarterly prize draw?
For details on the Survey Sampling International, LLC Prize Draw, see the Prize Draw Official Rules.
How old do I have to be to participate?
Eligibility for the quarterly prize draw is limited to those individuals satisfying the eligibility requirements set forth in the Prize Draw Official Rules.
How will I know if I am the quarterly prize draw winner?
The drawing will be held according to the schedule and rules set forth in the Prize Draw Official Rules. The winner will be notified either by email, telephone, or registered mail after the date of the random drawing.

How can I sign up for PayPal?
Signing up for PayPal is a quick and easy process! Simply go to PayPal's homepage to sign up today.
How does it work?
Your points are turned into cash and can be collected via PayPal, for further information visit PayPal. 1. If you don’t have a PayPal account: Go to www.paypal.co.uk and click on 'Sign-up'. Be sure to Use your OpinionWorld member e-mail address when you enter your details. 2. If you have a PayPal account, but with a different e-mail address then please make sure you add your OpinionWorld member e-mail address to your existing account. * Please note that if you do not yet have a PayPal account or if your PayPal account is configured to accept every payment manually you will have a maximum of 30 days to accept the payment. After a maximum of 30 days the payment expires and will be returned to OpinionWorld.

If I become a member of OpinionWorld, will I receive e-mails advertising other products and services?
No. We do not sell the personal information of our members and we will never try to sell you a product or service.
Who can I talk to if I have any privacy concerns?
Contact information is provided in our Privacy Policy, which is linked from the bottom of the pages on the OpinionWorld website.
Why do you need my personal information?
Generally, personal information is used: (i) to communicate with you regarding panel membership and survey participation; (ii) to tailor survey opportunities to you; (iii) to comply with legal obligations, including, without limitation, complying with taxation requirements; (iv) to administer and manage our incentive programmes and fulfill your requests for incentives; (v) to facilitate your entry into our prize draw and communicate with you regarding prize draw entries; and (vi) to update our records.
Why did I get an e-mail with a link to join OpinionWorld if I didn't apply myself?
It is possible that someone made a typing error and accidentally submitted your e-mail address while asking to become a member of OpinionWorld. It's also possible that someone has used your e-mail address without your permission. If you don't want to join, simply ignore the e-mail and the reminder that will be sent. Your details will not be included on our members' list and you will not be contacted again.